We provide straightforward, reliable support for drivers involved in non-fault road traffic accidents. Our focus is on making the claims process easier, clearer, and less stressful at a time when it matters most.

North West Claims & Hire is a UK-based accident management service supporting drivers after non-fault accidents. We work to guide clients through the claims process while handling key aspects such as communication, repairs, recovery, and replacement vehicles where eligible.

Our approach is simple: clear advice, prompt action, and honest communication throughout.

We understand that being involved in an accident can be overwhelming. That’s why we aim to reduce complexity and handle the practical steps on your behalf.

Our service is built around:

• Clear guidance from the first conversation
• Minimal disruption to your daily routine
• Professional handling of each case
• Transparent communication at every stage

Depending on eligibility and circumstances, our services may include:

• Managing non-fault insurance claims
• Arranging roadside recovery
• Coordinating vehicle repairs
• Providing replacement vehicles

Each case is assessed individually to ensure the right support is provided.

Clients choose us because we:

• Focus on non-fault claims only
• Provide a clear point of contact
• Handle insurer communication
• Aim to protect our clients’ interests wherever possible

We prioritise clarity, reliability, and a calm approach during every interaction.

We are committed to providing a professional and supportive service. Our team works diligently to ensure each claim is handled with care, attention, and respect for our clients’ circumstances.